|
|
About Our Team
The WBW & Associates, LLC core consulting team has unique expertise. Not only are our professionals highly experienced business analysts, strategists, and coaches, most have served in senior positions for major national and multinational organizations. This combined experience gives our team a unique, real-world perspective that is invaluable to understanding our clients’ needs, situations, and opportunities for improvement.
Our firm is also unusual because it is purposely small. We choose not to take on too many clients at one time. We do not delegate responsibility to others. Instead, each professional on our team develops true partnerships with each client. Members of our team collaborate on client projects, and we employ others from our professional network when specialized expertise is required (communications and compensation expertise are two examples).
If surviving and prospering amid continuing change is a priority for your organization, email us today at inquiry@wbwassociates.com or contact us at our San Francisco headquarters:
WBW & Associates
64 Mercedes Way
San Francisco, CA 94127
Phone: 415.387.4040
Fax: 415.337.1593
Warner B. Wims, Ph.D.,
CEO & President, WBW & Associates, LLC |
 |
Warner B. Wims, Ph.D. is President of WBW & Associates, LLC. He is a seasoned organization and management development expert with broad experience in a variety of industries, organizations, and situations. He has consulted in the areas of executive leadership development and coaching; culture change; productivity improvement; organization and job design; team and individual development; strategic planning; employee relations; and human resource planning, program development, incentive systems and career planning. Clients have included Bank of America, MasterCard, Joseph E. Seagrams, Polaroid, Lotus, Fidelity, The Gap, Hilton, AT&T, Intel, Kaiser Permanente and the Oracle Corporation.
|
|
Professional Highlights |
| • |
Bank of America SVP for Organization Effectiveness and Innovation, providing leadership, assessment, organization effectiveness, and human resource strategy at the senior management level. He also served as performance coach for the top 50 executives.
|
| • |
Senior Consultant with the Hay Group international consulting firm, working in the telecommunications, high-tech, financial, manufacturing, retail, transportation, health care, and education industries.
|
| • |
Director of Organization Development and Corporate Training for Bank of Boston, creating executive leadership, team development, and human resource planning programs.
|
|
Warner earned a B.A. degree in Philosophy from Pennsylvania State University, an M.A. degree in Education from Columbia University, and an M.A. degree in Philosophy from Syracuse University. He earned M.B.A. and Ph.D. degrees from Columbia University. He is a frequent industry speaker on subjects that include Leadership Development, Coaching, Teamwork, and Change Management.
See Warner's bio in Japanese
|
| Return to top |
|
|
|
|
|
|
Steven Axelrod
Consultant |
 |
Dr. Steven Axelrod is a WBW & Associates, LLC Consultant who focuses on helping leading companies maximize their human capital. An executive coach and organizational consultant with more than 25 years of experience, Steve specializes in leadership coaching that helps executives improve communication, build more effective relationships, and better motivate and energize their people. He has been particularly effective with executives whose roles combine thought leadership with major management responsibility. Clients have included BMG Entertainment, Bear Sterns, Burberry, Discovery Networks, Hearst Corporation, International Center of Photography, JP Morgan Chase, MTV Networks, New York Times, Paramount TV, Prudential Financial, Schering-Plough, and UBS. |
|
Professional Highlights |
| • |
Principal of a private consultancy focusing on leadership and organizational development, career development, and counseling. |
| • |
Authored the book Work and the Evolving Self (1999), chosen as a selection by the Behavioral Science Book Club. |
| • |
For the senior leadership level of Fortune 500 clients, led organizational culture change initiatives, helped senior executives develop leadership competency models, and facilitated teambuilding off-sites for senior leadership teams. For individual senior managers, carried out 360° assessment and feedback, created development plans, and coached managers one-on-one. |
| • |
Designed and implemented management training programs on building organizational resilience, and on making the transition from management to leadership. Created individualized training addressing the issues of anger, conflict, and sexual harassment. |
|
Steve holds a Ph.D. in Psychology from New York University. He has traveled throughout the U.S. to lecture on the psychology of work, adult development, and the interface of psychology and business. A nationally respected teacher in the field of psychology, Steve has appeared on radio and been quoted in The New York Times. He serves clients from his New York, NY office. |
| Return to top |
|
|
|
|
Melanie Burnett
Consultant |
 |
Melanie Burnett is a WBW & Associates, LLC Consultant who brings a business and investment focus to her management and leadership consulting. Her “business results” approach has helped many leaders solve tough organizational problems in the areas of change and transition management, acquisition, strategic clarity, management alignment, team development and collaboration, and resolving difficult dynamics within teams and between organizations. Known for developing highly effective managers and leaders, Melanie has worked with a diverse range of companies in the corporate, non-profit, government, and small business sectors. Clients include investment management, venture capital, strategic consulting, technology, healthcare, and childcare organizations.
|
|
Professional Highlights |
| • |
15 years of partnering with leaders and managers to solve tough organization issues that move businesses forward. |
| • |
Vice President for Franklin Research & Development Corp (now Trillium Asset Management), managing the California branch, managing investment and institutional portfolios, developing the branch marketing program, and consulting to a large non-profit on its social investment program. |
| • |
Assistant Vice President and financial analyst for Massachusetts Fiduciary Advisors, analyzing public and private insurance companies for investment potential, and supervising the firm’s research and statistical department. |
|
Melanie earned a M.S. degree in Accountancy from Bentley College in Waltham, MA; and a B.A. in Speech and Hearing Sciences from University of California, Santa Barbara. She holds a Chartered Financial Analyst Designation (CFA), and earned a certificate in Organization Analysis and Intervention from Community at Work, San Francisco. Melanie serves clients from her San Francisco, CA office. |
| Return to top |
|
|
|
|
Greta F. Clarke, M.D.
Consultant |
 |
Greta Clarke, MD is a WBW & Associates, LLC Consultant. She brings more than 30 years of experience in health care. She works principally in the areas of stress management, coaching, and individual development. As a result of many years of medical practice, she brings first-hand knowledge of the issues and concerns facing physicians. Dr. Clarke takes a holistic view of the practice of medicine, exploring the links between health and wider aspects of life, as well as the impact of considering the whole person, and of applying caring approaches, on successful health outcomes. |
|
Professional Highlights |
| • |
Previously on the clinical faculty of New York University |
| • |
Created a 20-year solo practice in dermatology |
| • |
Maintained hospital privileges at Alta Bates Medical Center in Berkeley, California |
| • |
Member of several professional associations including the American Academy of Dermatology, The National Medical Association, the Women’s Dermatological Association, the Society of Cosmetic Chemists, the California Medical Association, and the San Francisco Dermatological Society |
|
Dr. Clarke earned her B.S at the University of Michigan and her M.D. at Howard University. She completed her residency at Harlem Hospital Center and her internship at New York University Medical Center. Dr. Clarke works out of the San Francisco office. |
| Return to top |
|
|
|
|
Paul Faerstein, Ph.D.
Senior Consultant |
 |
Paul Faerstein, Ph.D. is a WBW &Associates, LLC Senior Consultant. He brings clients more than 20 years of experience and has worked extensively in the areas of executive coaching; leadership; team development; strategic planning; change process, design and implementation; human resources program design; and overall organizational development. Clients have included Bank of America, American Express, Goldman Sachs, and Price Waterhouse. |
|
Professional Highlights |
| • |
Partner with the Hay Group international consultants. During a 13 year association, his roles included acting as National Director of Foreign Company Consulting. In this capacity, he built the firm’s consulting practice for foreign-owned organizations operating in the U.S., and personally consulted to more than 40 foreign-owned companies that included Japanese organizations and foreign banks. |
| • |
Member of the Hay Alliances, a practice devoted to visionary leadership, coaching, group collaboration, and employee involvement. |
| • |
Extensive experience consulting in the area of understanding cross-cultural differences. |
|
Paul earned B.A. degrees in Psychology and French from Beloit College, and an M.A. in Psychology and a Ph.D. in Industrial/Organizational Psychology form New York University. He is a licensed Psychologist and fluent in French. Paul is certified as a Master Coach by the International Coach Federation. |
| Return to top |
|
|
|
|
Pamela V. Horick
Consultant |
 |
Pamela V. Horick is a WBW & Associates, LLC Consultant with a broad range of expertise across industries and issues. She specializes in helping organizations and individuals reach targeted, strategic goals, and is as adept coaching executives as she is facilitating teams. Whether their goals concern a company, a department, customer accounts, or employees, Pamela guides her clients through a strategic thinking, planning, and execution process designed to meet the immediate challenge and provide a foundation for future endeavors. An accomplished facilitator and presenter who has a natural ability to identify crucial issues, she brings keys perspectives developed from extensive experience on both the corporate and consulting sides. Clients have included General Motors, Wells Fargo, Citibank, Time Magazine, Pacific Bell, Levi Strauss, Fireman’s Fund, and Oracle.
|
|
Professional Highlights |
| • |
Principal of a consulting practice that helped business leaders and their teams develop and execute effective strategies for meeting immediate business goals and staying competitive in a fast-changing economy. |
| • |
Consultant for American Express at the senior management level, addressing challenges such as division reorganizations, employee professional development plans, and employee relations issues. |
| • |
President of a marketing consulting firm operating in 29 states. |
| • |
Sales Manager of a national account sales team charged with building profitable, long-lasting relationships with corporate clients. |
|
Pamela holds a MBA from the UC Berkeley Haas School of Business and a BA in Political Science from UCLA. She is President of the Haas Alumni Council of the Haas School of Business, and facilitates a chapter of the Women Presidents Organization in San Francisco. Pamela has served on the Board of Directors for Nutek, Inc. and the Board of Directors for Big Brothers/Big Sisters of Marin. She serves clients from her Novato, CA office. |
| Return to top |
|
|
|
|
Evi Kahle
Consultant |
 |
Evi Kahle is a WBW & Associates, LLC Consultant who brings extensive business, psychological, and organizational development experience to her clients. Evi’s expertise is in human and organizational dynamics of change. She has consulted in the areas of culture change, leadership development and coaching, team development and effectiveness, employee relations, collaboration, and strategic planning and alignment. Clients have included Kaiser Permanente, Nordstrom, Walt Disney, Hewlett Packard, Symantec, and U.S. Department of Education. |
|
Professional Highlights |
| • |
Consulted to organizational culture change/transformation initiatives, working closely with senior leaders to design and carry out strategies and goals, address alignment across and down into the organization, identify and resolve critical issues, and ensure effective implementation. |
| • |
Conducted leadership and organizational assessments providing critical insights and deeper understanding; designed strategies and actions addressing the assessment data to achieve clients’ desired outcomes. |
| • |
Consulted to cross-functional, cross-channel management teams charged with implementing new initiatives, systems, and processes, resulting in successful and collaborative efforts and efficiencies. |
| • |
Served in diverse positions for 20 years in the corporate sector, including Sales Management (directing sales of new products and services, identifying market opportunities) and Strategic Planning (integrating business, operations, and technology plans and departments). |
|
Evi holds a M.A. in Clinical Psychology and a M.A. in Depth Psychology. She is currently engaged in her Ph.D. dissertation addressing the effectiveness of current models of cultural transformation. Evi serves clients from her Sausalito, CA office. |
| Return to top |
|
|
|
|
Barbara Lay
Consultant |
 |
Barbara Lay is a WBW & Associates, LLC Consultant. She brings clients more than 20 years of experience helping organizations create executive programs that directly support the achievement of global business objectives, strategic alignment of work processes, successful change management, and enhanced leadership of managers and executives. |
|
Professional Highlights |
| • |
Designed and implemented processes and programs to drive key initiatives, corporate strategy, and organizational change at corporate and division levels. |
| • |
Designed and managed executive programs in the areas of strategy and business development, alliances and joint ventures, business ethics, and communications, and systems engineering. |
| • |
More than 12 years of broad experience working for a Fortune 100 corporation in roles that included serving as technology center Director, sourcing suppliers in Europe and Asia, and consulting to the corporate executive team on executive leadership development. |
| • |
Designed and managed an 18-month Latin America Senior Executive Program charged with accelerating growth in Latin America. |
|
Barbara holds a Bachelor of Fine Arts degree from the University of Florida and a M.A. in Instructional Systems from Florida State University. She has served as liaison to the Center for Creative Leadership, the Executive Development Network, and the Society for Systems Engineering, and has given numerous presentations to corporate and governmental training and development organizations. |
| Return to top |
|
|
|
|
Susan Pohl
Consultant |
 |
Susan Pohl is a WBW & Associates, LLC Consultant who specializes in the Human Resources areas of organizational assessment, leadership, training, and coaching. For more than 25 years, she has consulted with leaders and teams to develop and communicate clear and relevant business objectives, then apply the executive coaching, leadership, team development, management training, and conflict resolution solutions that support those objectives. She has worked in a variety of cultures, focusing on start-up companies and multinational corporations. Clients have included A&R Partners, Apple Computer, Becton Dickinson, Citibank, EVault, Kaiser Permanente, Molecular Devices, SGI, Synopsys, QuickSilver, and VeriSign. |
|
Professional Highlights |
| • |
Senior level Human Resources positions at Apple Computer, Point 4 Data, and MAI/Basic Four Inc. |
| • |
Director of Human Resources at Taligent, a software development start-up sponsored by Apple, IBM, and Hewlett Packard. In this position, developed and implemented Human Resources strategies for successful cultural assimilation in mergers and acquisitions. |
| • |
Trained and coached line managers to train their own teams in management competencies and team development in London, Paris, Istanbul, Hong Kong, and Mexico City. |
|
Susan earned a B.A. in English and an M.S. in Educational Psychology from the University of Tennessee. She holds a Master’s of Divinity degree from Pacific School of Religion in Berkeley, CA and is a Doctor of Ministry candidate in Pastoral Counseling at the San Francisco Theological Seminary. She has offered pro-bono services to nonprofits that include Catholic Charities; Jacob’s Heart, a support organization for children with cancer; and a California Women’s Federal Correctional Institution. Susan serves clients from her Oakland, CA office. |
| Return to top |
|
|
|
|
Irvenia Waters
Consultant |
 |
Irvenia Waters is a WBW & Associates, LLC Consultant who focuses on coaching executives and teams as well as designing and facilitating processes to develop strategy and promote team collaboration. Irvenia brings to her work nearly three decades of experience in management consulting, strategy planning and execution, leadership development, and group facilitation. Irvenia has partnered with senior leaders in many sectors—including health care, education, academia, technology, transportation, insurance, banking, and agribusiness—guiding them to focus on what matters most to them and to cultivate the competencies and relationships needed to create meaningful results that stick. Professional highlights include: |
|
Professional Highlights |
| • |
Principal of two private consultancies focused on leadership development. Coach executives, emerging leaders and teams across many sectors to develop the leadership capabilities and high-performing relationships needed to realize their professional goals. Consult to executives and boards on strategy planning, team effectiveness, and leadership development. Custom design and facilitate workshops and off-sites for small and large groups on a variety of leadership topics and challenges. |
| • |
Managed the west coast office of a national management consulting firm serving the healthcare industry. Consulted to healthcare providers to develop and implement organization-wide performance improvement and clinical resource management initiatives. |
| • |
Managed staff and consultants providing information management and user support services for a federal government agency, significantly expanding the role and resources of the group and implementing new technologies. |
|
Irvenia earned an MBA focused on organizational behavior from UC Berkeley Haas School of Business, MSPH in health policy and administration from University of North Carolina, and AB from Duke University. A Professional Certified Coach (PCC) and a Certified Team Performance Coach, she also is certified to administer and interpret a range of contemporary individual, team, and 360 assessment tools. She serves clients from her San Francisco, CA office. |
| Return to top |
|
|
|
|
Lori Wong
Consultant |
 |
Lori Wong is a WBW & Associates, LLC Consultant who brings clients more than 20 years of experience in leadership, organization, and team development. Lori combines her global corporate experience, deep knowledge of leadership and career development, education in Psychology and Human Resources development, and formal training in integral coaching to facilitate a client’s desired change. An award-winning consultant and coach, she is grounded in solid international corporate management experience and has worked throughout the US, Europe, Asia Pacific, South America, and Canada. Clients include GE, Oracle, Sun Microsystems, Cisco Systems, eBay, National Semiconductor, IBM, PeopleSoft, Applied Materials, Kodak, Washington Hospital Center, Rouse Corp., Hyatt Corp, Kaiser Permanente, Las Vegas Metropolitan Police Department, The Sequoia Center, National Association of Realtors, National Children’s Center, and U.S. Department of the Treasury. |
|
Professional Highlights |
| • |
Coach to hundreds of leaders in Fortune 500 organizations, bringing significant assessment expertise combined with a creative and holistic approach that enables clients to enhance and sustain improved performance. |
| • |
Extensive consulting expertise in the areas of leadership development, succession planning, career management, training, organization development, team development, and strategic planning. |
| • |
Executive responsibility for building global functions from scratch in demanding and complex corporate environments. |
|
Lori holds an M.A. degree in Human Resources Development from Marymount University and a B.S. in Psychology from the University of Maryland. She has completed the MIT Executive Education program. Lori is certified in MBTI and several 360-degree feedback instruments, and has completed the New Ventures West’s Integral Coaching Certification. She serves clients from her office in Maryland. |
| Return to top |
|
|
|
|
Jon Anastasio, Ed.D
Consultant |
 |
Jon Anastasio, Ed.D. is a WBW & Associates, LLC Consultant who brings 30 years of internal consulting and leadership experience to his work with individuals and teams. Jon has built and run leadership and organizational development functions in three Fortune 500 corporations, and provided leadership learning programs and individual coaching to hundreds of leaders at all levels. He is skilled at aligning leadership thinking and action with company strategic priorities and change initiatives. His experience includes projects and positions in Retail, Financial Services, Healthcare, and Education.
|
|
Professional Highlights |
| • |
Nordstrom, Inc. Vice President of Learning & Development, providing organizational development support for evolving company strategy, and leadership assessment and development programs and processes. He built the foundation for talent review, performance management, and company-wide learning. |
| • |
Fidelity Investments, Vice President of Management and Organizational Development, where he built and led a team that provided customized leadership and organizational development programs and services to multiple businesses while maintaining consistency with culture, values, and practices. |
| • |
In multiple organizations, developed leadership learning programs that integrate 360° feedback and action learning to support new business strategy and change initiatives; provided feedback-based coaching to leaders at all levels; and supported leadership teams in strategic planning, problem solving and decision-making, and alignment with purpose and direction. |
|
Jon earned a B.A. in French and International Relations at Parsons College, and M.Ed. and Ed.D. degrees from the University of Massachusetts at Amherst in instructional improvement and faculty development in higher education. He is a founding Board member of the HR Strategic Forum (the Pacific Northwest affiliate of HRPS) and served as President in 2007. He serves clients from his Seattle, WA area office. |
| Return to top |
|
|
|
|
Frank Basler
Consultant |
|
Frank Basler is a WBW & Associates, LLC Consultant. He brings clients a unique understanding of how to create cultures in which people learn incessantly; adapt to change; love their work; manage conflict; and interact with integrity, trust, and transparency. Frank has extensive experience with organization visioning and culture change, work redesign, self-directed teams, change management, and the development of internal consultants and facilitators. As a coach, he helps managers gain increased skill and flexibility in their responses to difficult situations at work. Clients have included Ford, Hovnanian Enterprises, McGraw-Hill, Merck, Sunbear Technologies, and non-profits such as Bridgeport's Center for Women and Families, and Girl Scouts USA. |
|
Professional Highlights |
| • |
Helped a large international sales and marketing division create a more transparent, team-based culture. |
| • |
Coached corporate VPs and directors of non-profits on interpersonal skills and managing difficult people. |
| • |
Served as Manager, Management Development and Training, for General Foods. |
| • |
Held senior consulting and management development positions at American Hospital Supply and G.D. Searle (now divisions of Baxter and Monsanto, respectively). |
|
Frank graduated from Yale University, Union Theological Seminary, and the M.I.T. Sloan School of Management. He holds a Certificate in Psychoanalysis from the Westchester Institute for Psychoanalysis and Psychotherapy. He has contributed to the Journal for Quality and Participation; and with Marc Maltz, contributed a chapter to The Portable Conference on Change Management. He serves clients from his Westport, CT office. |
| Return to top |
|
|
|
|
Kristine Billeter
Consultant |
 |
Kristine Billeter is a WBW, LLC Consultant with a strong, strategic business sense and the breadth and depth of having worked with organizations of all sizes in various phases of acute transition. She is passionate about aligning all aspects of an organization and is skilled at partnering with talented leaders to successfully navigate through integrations, mergers, acquisitions, reorganizations, and various stages of business evolution. She brings her clients insights and expertise from having served in senior-level roles in the financial services, technology, and real estate sectors. Her clients have included Kaiser Permanente, Agilent Technologies, the Sierra Club, Fireman’s Fund, PG&E, PrAna Living, RedEnvelope, and Habitat for Humanity.
|
|
Professional Highlights |
| • |
Principal of a consulting practice that helps entrepreneurs professionalize their organizations, and that partners with corporate leaders to develop strategy and successfully transition through change. |
| • |
Senior HR leader for the Shorenstein Company, QRS Corporation, and Barclays Global Investors. |
| • |
Led integration effort for acquisition of Gevity, Inc. by TriNet, Inc.; part of leadership team divesting Finance Leasing business from Agilent Technology in 13 countries; part of leadership team to set up the first for-profit venture start-up company, Archimedes, Inc. from Kaiser Permanente. |
|
Kristine holds a M.A. in Organizational Behavior and a B.A. in Political Science from Brigham Young University. An avid proponent of ocean conservation, she is a certified Open Water Scuba Instructor and has taught in Thailand, Hawaii, Mexico, and the Bahamas. Kristine also feels strongly about giving back to her community and is Secretary of the Board of Directors for Insight Prison Project. She serves clients from her Alameda, CA office. |
| Return to top |
|
|
|
|
Debora Bloom
Consultant |
 |
Debora Bloom is a WBW & Associates, LLC Consultant. She specializes in issues of workforce diversity, performance management systems, team effectiveness, and the mobilization of organizational talent. Over the past 20 years, she has consulted to a wide variety of technology, manufacturing, and government organizations in the U.S. and Latin America. Clients have included BankBoston, Beth Israel Hospital. Gillette, Harvard Community Health Plan, Middlesex Community College, the Peruvian Ministry of Health, PictureTel, Textron, and the U.S. Department of Agriculture.
|
|
Professional Highlights |
| • |
Guided the development and installation of performance management systems in technology, health care, and government organizations (U.S. and Latin America). |
| • |
Facilitated a strategic planning process for a $70 million business resulting in mission clarification, realignment of strategic goals, and improved staff morale. |
| • |
Served on the human resource development staffs of Wang Laboratories and Digital Equipment Corporation. |
|
Debora earned an M.A. from New York University and completed doctoral studies in organization development at Harvard and MIT. She is fluent in Spanish and currently serves clients from her Boston, MA office. |
| Return to top |
|
|
|
|
Kermit H. Boston
Consultant |
 |
Kermit Boston is a WBW & Associates, LLC Consultant who specializes in improving corporate education enterprise-wide for lasting business and interpersonal results. A seasoned consultant with more than 30 years of experience, he specializes in the areas of leadership and management, diversity management, and employee relations. |
|
Professional Highlights |
| • |
Senior Partner, BKB Associates, providing professional development across a broad range of corporate education issues |
| • |
Director of Corporate Education, Computer Curriculum Corporation/Simon and Schuster Technology Group. Included implementing management and executive development programs in the areas of diversity awareness, solving conflict, and recruiting for results. |
| • |
Vice President, Marketing Education Group for McGraw-Hill Book Company, New York. During more than 20 years with McGraw-Hill, held senior management positions in sales, training, and marketing including VP/General Manager of the Training Systems Division, VP of Sales Marketing Services, and Director of Professional Development responsible for sales and management training across 14 business units. |
| • |
Personally conducted management and sales training sessions in Germany, Malaysia, and Australia. |
|
Kermit holds a B.S. degree in Education from Cheyney University of Pennsylvania, and a M.S. in Administration from the University of Pennsylvania. Active on many civic arts and education boards. Kermit serves clients from his San Francisco, California office. |
| Return to top |
|
|
|
|
Michael Bush
Consultant |
|
Michael Bush is a seasoned WBW & Associates, LLC Consultant with extensive experience helping organizations improve their people and processes in order to create lasting benefits for customers, shareholders, and stakeholders. He has studied, lectured, and performed productivity and performance enhancement studies for more than 25 years. He also brings the unique perspective of having led the specification process for large and-small scale IT systems. Michael has consulted across multiple industries that include high tech, healthcare, and telecommunications. Clients include Kaiser Permanente, Hewlett Packard, Intel, Activision, Baxter Healthcare, Stryker Healthcare, McKesson, Intermountain Healthcare, and Southern California Edison. |
|
Professional Highlights |
| • |
President and CEO of The MattMar Group, the world's largest wireless infrastructure project management company, where he developed the firm’s “7-Factor” performance development approach implemented successfully in the U.S. and abroad.
|
| • |
CEO of TetraTech Communications, one of the country’s largest telecommunications infrastructure services firms. |
| • |
Senior IT executive for Kaiser Permanente, Northern California |
| • |
Several years providing performance and productivity consulting to numerous companies in turnaround situations . |
|
Michael holds a B.S. degree in Industrial Engineering from Stanford University, and an M.S. in Management from Stanford’s Sloan Program, Graduate School of Business. A frequent business lecturer and an instructor with the Stanford Continuing Studies program, Michael serves clients from his San Francisco, CA office. |
| Return to top |
|
|
|
|
Larry Butler
Consultant |
 |
Larry Butler is a WBW & Associates, LLC consultant who focuses on executive coaching, performance management, and conflict resolution. With more than 30 years of experience working with boards of directors, executive management, and general management, Larry brings particular insight into the issues faced by both individual performers and teams. He has expertise in a variety of industries including technology, financial services, healthcare, aerospace, state and local government, and not for profit organizations. Clients have included Comerica Bank, Hughes Space and Missile Systems (now Raytheon), Transitions Management Group, state and local governments of Pennsylvania and California, and California community services organizations. |
|
Professional Highlights |
| • |
Head of Human Resources at PeopleSoft during the company’s growth years. |
| • |
Vice President of Human Resources and Facilities at RightWorks (now i2 Technologies). |
| • |
Senior operations and sales positions in the healthcare industry. |
| • |
Executive search consultant for David Powell, Inc. |
| • |
SVP of Human Resources for The Bank of California (now Union Bank), and VP for The First National Bank of Chicago (now Bank One). |
| • |
Assistant Dean of Students for the University of Illinois-Chicago. |
| • |
Counselor for the East Bay Community Recovery Project, California. |
|
Larry earned a B.A. degree in English from Lake Forest College, an MA in English from DePaul University, and an MA in Psychology from John F. Kennedy University. He is a graduate of Harvard’s Advanced Management Program, attended the University of Chicago Graduate School of Business, and conducted graduate work in Journalism at the University of Missouri. He is a licensed Marriage and Family Therapist in the state of California. Larry has served on numerous boards and currently serves as an advisory board member to several early-stage technology companies. |
| Return to top |
|
|
|
|
Maggie Chernin
Consultant |
 |
Maggie Chernin is a WBW & Associates, LLC Consultant. She specializes in facilitating the professional development of individuals and teams, and has worked with clients in the areas of team building, management coaching, meeting facilitation, and skills training. Working primarily in the finance, computer and bio-medical technology, publishing, education, government, and the arts, her client have included Tufts University, BankBoston, EPIX Medical, New Age Publishing, and the Manchester Craftsmen’s Guild. |
|
Professional Highlights |
| • |
Designed and delivered management coaching and performance review programs for a new, university-wide performance development system. |
| • |
Coached high-potential management participants in an Accelerated Leadership Program for a manor financial institution. |
| • |
Designed and facilitated multiple programs to focus on diversity-conscious behaviors in the workplace. |
|
Maggie earned an M.A. in Education and Counseling from Boston University. She is Principal of team development consultants, Converging Resources, and serves clients from her Newton, MA office. |
| Return to top |
|
|
|
|
Elizabeth A. Denton
Consultant |
 |
Elizabeth A. Denton, Ph.D. is a WBW & Associates, LLC Consultant. For 15 years as a counseling psychologist, Liz has worked at both the individual and organizational levels in areas such as executive coaching, management development, team-building, organizational assessment, motivation, career development, creativity enhancement, vision/mission/values development, and business strategies. Her clients include public and private companies across diverse industries, including financial services, insurance, publishing, high tech, communications, consumer goods, and human resources consulting. Clients have included CIGNA, Harley Davidson, GE, Time Warner, Polaroid, Scholastic Publishing, Troll Communications, Coopers & Lybrand, Merrill Lynch, Gillette/Jafra, KPMG Peat Marwick, Hewitt Associates, and Technology Solutions Company. |
|
Professional Highlights |
| • |
Nationally-known business speaker. Recently quoted in Fortune and Human Resource Executive magazines and The New York Times on organizational development issues including leadership and vision; enhancing performance, creativity and innovation; organizational health; and bringing motivation, spirit, and collaboration into the workplace. |
| • |
Co-author of A Spiritual Audit of Corporate America (Jossey-Bass, 1999), which examines the issues of meaning, purpose, and values in the workplace. |
| • |
Co-author of A Spiritual Audit of Corporate America (Jossey-Bass, 1999), which examines the issues of meaning, purpose, and values in the workplace. |
| • |
Past President of the Metropolitan New York Association for Applied Psychology. |
|
Liz earned her Ph.D. in Counseling Psychology from the University of Tennessee. She currently serves clients from her Manhattan, NY office. |
| Return to top |
|
|
|
|
Jacklyn A. Johnston
Consultant |
 |
Jacklyn Johnston is a WBW & Associates, LLC consultant with more than 20 years of organizational development experience. Her areas of concentration include executive coaching, management recruiting and development programs, team building/effectiveness, and human resources policy. With a corporate background from Wall Street and diversified consulting experience, she excels in finding human resource solutions to business challenges. Clients have included Merrill Lynch, American Express, JP Morgan Chase, Prudential Securities, Lehman Brothers, IBM, and Verizon. |
|
Professional Highlights |
| • |
Led human resources initiatives during times of major business transition. In major downsizing, played key role in worldwide staff reduction of 4,000 employees. To support rapid growth, developed, implemented and managed recruiting and training programs; formed infrastructure and productive teams; and supported delivery of client services. |
| • |
Assisted senior management in meeting business objectives through executive coaching interventions, needs assessments, and the design and implementation of programs. The emphasis on forming highly successful teams contributed to higher revenues. |
| • |
Created human resources policies to address changing needs and new federal requirements, and facilitated top-rated management development and career transition seminars. |
|
Jacklyn completed BA degree requirements in English and Communications from State University of New York Brockport. She received an MBA degree in Management and Organization Behavior from New York University. Jacklyn lives in New York City and travels on assignments. |
| Return to top |
|
|
|
|
Muriel Maignan Wilkins
Consultant |
|
Muriel Maignan Wilkins is a WBW & Associates, LLC Consultant with more than 10 years of experience and knowledge in business strategy, marketing management, coaching, and consulting. Muriel brings her clients the insights of a seasoned business founder and executive with expertise across several industries. She specializes in executive development, career transitions, and business and marketing strategy. Fluent in French and proficient in Italian, Muriel has coached a broad range of individuals, from business professionals to attorneys to entrepreneurs. Corporate clients have included Fortune 500 companies, non-profits, and start-ups. |
|
Professional Highlights |
| • |
Founder and managing principal of Washington D.C.-based executive coaching and business consulting practice, Crossbridge Partners. |
| • |
Executive at U.S. News & World Report where she held P&L responsibility and grew two divisions to profitability. |
| • |
Strategy consulting manager at Accenture where she consulted to companies in the media, retail, and consumer products industries in the areas of business and marketing strategy. |
| • |
Business development consultant and coach for several non-profits. |
|
Muriel earned a B.S. degree in Marketing and International Management from Georgetown University, and an MBA from Harvard Business School. She serves clients from her office in Washington, D.C. |
| Return to top |
|
|
|
|
Stephen Merriman, Ph.D
Consultant |
 |
Dr. Stephen Merriman is a WBW & Associates, LLC Consultant who helps organizations and individuals change in ways that are empowering, caring, and humane. He brings more than 25 year’s of experience as a counselor/psychotherapist, consultant, trainer, group facilitator, and coach. Steve specializes in the areas of Organizational Development and Training, Executive Coaching, and Critical Incident Stress Management. He has particular expertise helping employees cope with trauma, such as a death or other stressful event at work, and helping organizations sustain momentum in the wake of downsizing or reorganization. Clients have included Fidelity Investments, FleetBank (now Bank of America), Raytheon, Seagate Technology, Hewitt Associates, Merrill-Lynch, Cisco Systems, Massachusetts Department of Mental Retardation, Adobe Systems, Dunkin' Donuts, WebMD, Experian, U.S. Postal Service, and The Corning Company. |
|
Professional Highlights |
| • |
As an OD trainer and consultant, helped employees improve their ability to communicate successfully, manage stress, balance the competing demands of home and work, and cope with insecurities and anxiety, among other issues. |
| • |
As a personal coach, worked one-on-one with executives and other professionals to achieve goals such as improving problem solving, developing career plans, navigating through job transitions, resolving conflict, overcoming “burnout”, and developing long-term growth visions, among others. |
| • |
Following 9/11, helped 90 Fidelity employees (relocated from the building adjacent to the World Trade Center) deal with what they had experienced by providing one-on-one trauma counseling and ongoing debriefing services. |
| • |
For organizations facing reductions-in-force and/or reorganization, provided outplacement coaching and worked with survivors of downsizing to help them cope with the resulting organizational changes and challenges. |
|
Stephen holds a Ph.D. in Psychology and Health and Human Services, and an Ed.M. in Counseling Psychology and Human Development. He is also a licensed alcohol and substance abuse counselor. He serves clients from his office in San Francisco. |
| Return to top |
|
|
|
|
Joe Murphy
Consultant |
 |
Joe Murphy is a WBW & Associates, LLC. Consultant with more than 20 years of coaching and organizational development experience. He has held leadership roles in a wide variety of organizations in various industries including high tech, manufacturing, oil and gas, and pharmaceuticals. Joe has coached hundreds of individuals and executives, helping them advance toward career goals by means of increased productivity and interpersonal effectiveness. |
|
Professional Highlights |
| • |
Thought leader in the Quality Movement for over 10 years. Has adapted several TQM tools and techniques to the coaching discipline. |
| • |
For a high-profile client, led a reorganization that helped eliminate dysfunctional organizational silos. The effort dramatically improved communications and productivity. |
| • |
Assisted several top management teams in their efforts to improve internal collaboration and increase trust. This resulted in better decision-making and shorter implementation times for key projects. |
| • |
Teaches coaching techniques to current and potential coaches |
|
Joe holds a B.A. in English and an MBA from the University of Colorado. He has taught Coaching and related Management subjects on an adjunct basis at the university level since 1980. A published author and frequent seminar speaker, Joe practices on both the West and East Coasts. |
| Return to top |
|
|
|
|
Eileen Palmer
Consultant |
 |
Eileen Palmer is a WBW & Associates, LLC Consultant who brings 30 years of human resource and organization development experience to help individuals and groups achieve optimal, productive, and satisfied work teams. She promotes authenticity in individual and group leadership through individualized coaching, conflict resolution, group problem solving, transition planning, and helping organizations navigate through tumultuous change. Eileen’s partnership with clients helps them clarify issues and move forward in a principled manner that honors the human spirit. She specializes in healthcare, community based non-profits, and hi-tech. Clients have included Kaiser Permanente, Apple Computer, U.S. Environmental Protection Agency, Bell Atlantic Health Care Systems, SmithKline Diagnostics, City of Fremont Youth and Family Counseling Center, and San Joaquin County Health Care Services. |
|
Professional Highlights |
| • |
Coached a department chief who was subsequently promoted to physician-in-charge of the medical center. |
| • |
Helped a finance leadership team increase their staff satisfaction scores to the highest in the organization. Each of the leaders was also promoted. |
| • |
Partnered with a group of leaders whose departments were required to merge and become a seamless provider of service. |
| • |
Coached a group of physicians who surmounted their conflict to work in harmony and meet organization targets. |
| • |
Facilitated a board of directors of a floundering non-profit through the transition from a 20-year founder-dominated organization to a thriving business-oriented system. |
| • |
Founder and principal of Partners in Change, which provides assessment/diagnosis, planning, and implementation of system-wide organizational change. |
| • |
Human Resource and Organization Development Director of XMR Inc., a Silicon Valley laser systems company. |
|
Eileen has taught at graduate schools throughout the San Francisco Bay Area and has been a facilitator for Stanford University Graduate School of Business. She serves clients from her Oakland, CA office. |
| Return to top |
|
|
|
|
Jim Spencer
Consultant |
 |
James E. Spencer, Ph.D., is a WBW & Associates, LLC Consultant. He brings clients more than 25 years of experience in the areas of managing change, staff and team development, executive coaching, surveys and evaluations, and diversity management. He has worked with more than 100 organizations in the areas of diversity and sexual harassment. Clients have included Mobil Oil, Polaroid Corporation, AT&T, General Electric, Digital Equipment, Johnson & Johnson Orthopedic, Massachusetts Department of Environmental Protection, State Street Bank, and W. R. Grace. |
|
Professional Highlights |
| • |
Director at EAP Systems, a Boston-based provider of employee assistance program services. |
| • |
Director of Human Resources at WNEV-TV and WBZ-TV/Radio in Massachusetts. |
| • |
Runs a semi-annual seminar series for professional African-American men that focuses on issues of stress and self-esteem. |
|
Jim earned a B.A. in Psychology from Wilberforce University, a M.Ed. from Northwestern University, and a Ph.D. in Counseling Psychology from Boston College. He has been an expert witness in many court cases involving discrimination in the workplace, and currently serves clients from his Boston, MA office. |
| Return to top |
|
|
|
|
Christine S. Wilson
Consultant |
 |
Christine S. Wilson is a WBW & Associates, LLC Consultant who specializes in executive coaching for individual leaders and teams. She also partners with management and Boards to develop effective communication strategies, and define roles and responsibilities to provide appropriate oversight of operations. A seasoned business consultant, Christine works across industries and in non-profits and government agencies. Her work integrates initiatives into overall business plans and establishes concrete measures of success whenever possible. Clients have included Avon, Discovery, Grey Worldwide, Initiative, Johnson&Johnson, MTA Headquarters, Bear Stearns, Ernst&Young, Factiva, Merrill Lynch, Metlife, Prudential, Securitas, Standard and Poors, and UBS. |
|
Professional Highlights |
| • |
Served in key corporate roles including Senior Consultant for Merrill Lynch and HR Director for global advertising firm, BBDO |
| • |
For more than 20 years, Principal of a private consultancy focusing on Executive Coaching, Team Development, and Outplacement. |
| • |
Partnered with many Fortune 500 executives, and their sponsors, as a coach and mentor. Helped executives develop a personal and flexible leadership style, a greater understanding of the many roles encompassed in an executive position, ways to make sustainable changes in their thinking and behavior, and strategies for achieving other key goals. |
| • |
Designed and led executive/team “off-site” programs addressing high-priority issues such as the need to coalesce new team members, ramp up team members’ expertise, overcome significant external and internal challenges in order to meet goals, and change corporate culture to meet the expectations of clients and other stakeholders. |
| • |
Helped hundreds of professionals move successfully into new and satisfying careers and jobs. Provided a full range of career change services including Onboarding Coaching to optimize success during the first 90 days. |
|
Christine holds an MBA from Columbia University and a B.A. from New York University. A native of the UK, she serves clients from her New York, NY office. |
| Return to top |
|
|
|
|
Richard Woy
Research Consultant |
|
J. Richard Woy, Ph.D., is a WBW & Associates, LLC Research Consultant who specializes in the areas of education, workforce diversity, violence prevention, mental health, and organizational diagnosis. Using survey and evaluation methodology, he has conducted more than 35 studies for corporations, non-profits, and governmental organizations in the areas of Funding and Development, Strategic and Program Planning, and Project and System Design and Development. |
|
Professional Highlights |
| • |
Has published articles, book chapters, presentation, and reports on topics associated with Program Evaluation. |
| • |
Deep research experience in multicultural contexts involving subjects from a variety of ethnic backgrounds and speaking multiple languages. |
| • |
For five years, managed national evaluation research at the National Institute of Mental Health in Rockville, Maryland. |
|
Richard earned a B.A. degree in History from Lawrence College and a Ph.D. in Clinical Psychology from the University of Rochester. Head of JRW Associates consultants, he serves clients from his Brookline, MA office. |
| Return to top |
|
|
|
|
|
|
