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Sample Competencies
Competencies refer to the knowledge, skills, and abilities needed for success. Here is a small sampling of competencies for three performance categories:
COMPETENCY: Strategic Thinking
Takes a broad-based, systemic, long-term perspective on the entire organization, paying attention to key trends and dynamics and using this awareness in planning and making decisions.
- Scans the environment, projecting trends and visualizing possible and probable futures
- Identifies strategic opportunities and challenges
- Maintains focus on critical strategic issues
- Identifies critical, high-payoff strategies, develops objectives, and prioritizes efforts accordingly
- Incorporates the bigger picture in planning actions and making decisions
- Sees the full system and understands interrelationships and interdependencies
- Balances global priorities and local requirements
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COMPETENCY: Global Mindset
Demonstrates sensitivity to global and cultural variables in interactions, planning, and decision-making. Promotes global and cross-cultural sensitivity and competence in others.
- Frames major decisions and evaluates options relative to worldwide dynamics
- Assures that systems and programs promote worldwide strategies and directions
- Communicates, interacts, and makes decisions in ways that demonstrate sensitivity to varied cultures, languages, institutions, political realities and practices
- Effectively includes representatives and ideas from many cultures in planning and decision making
- Assures that initiatives utilize individuals who can think and act within a global context
- Promotes diversity of perspective and approach in discussions and deliberations
- Acts as a spokesperson and advocate in the promotion of cross-cultural learning as a key strategy for problem solving and decision making
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COMPETENCY: Open Communication and Teamwork
Encourages two-way communication and team effectiveness. Communicates effectively while helping to generate trust, cooperation, and opportunities for development.
- As team member, shares information freely, is willing to learn from others, supports group decisions and agreements, and generates trust and a sense of common purpose
- As team leader, assures team effectiveness by providing direction and facilitation. Creates an environment of cooperation by coaching and developing team members and creating high-performance working practices
- Communicates effectively with groups and individuals, speaking clearly and directly, listening well, probing for concerns and perspectives, and adjusting discussion content or process to maximize benefits
- Finds opportunities and creates vehicles for increased communication within the organization
- Encourages others throughout the organization to create open channels of communication, to assure common understanding and ongoing information exchange
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